Job description: A Visual Designer is one of the most important roles in our design teams, this is how our users will experience our products and we are obsessed with giving the best visual experience to our customers - by shipping beautiful products across all channels - App, Web, and others included. Visual Design at Raise is a custodian of our identity & brand across all channels - Product, Apps, Web, Social Media, Online, Offline and everywhere. Visual Designer is responsible for designing creative marketing and product designs. Works with the Head of Design, Head of Product, Head of Marketing and our CEO & co-founders to coordinate across all deliverables. Make sure all work maintains the level of quality expected. A Visual Designer is responsible for creating interactive programs that enhance a customer's experience with a brand and facilitate an enjoyable experience on our apps & web interactions. Similar experience in designing visual experiences from scratch, simplifying the journeys in consumer products & startups is a great advantage for this role. Role & Responsibilities: ● Collaborate with design and product leaders to define and implement innovative solutions for the product direction, visuals and experience ● Execute all visual design stages from concept to final hand-off to developers, including quality check and pixel to pixel delivery to end users. ● Create visuals, layout and scale illustrations and photos, marking them for proper screen values for usage across channels. ● Designs, lays out, and produces artwork such as graphs, maps, charts, posters, signs and report covers, but primarily focuses on enhancing customer experience. ● Organizes copy flow and maintains database/bibliographic/archival retrieval system of all references used in creation of published materials; ● May manage budget, including invoicing, tracking project expenditures and assisting in budget development by summarizing, researching and analyzing past project expenditures; ● May coordinate relationship with vendors; preparing specifications and obtaining estimates for final approval; ● May handle copyright, reprint, and permission processes; ● Performs related roles & responsibilities as required. ● Design decisions should be based on the overall design roadmap as well as your own design thinking and fundamental principles (i.e. color theory, visual weight, etc.) ● Conduct user research and evaluate user feedback ● Establish and promote design guidelines, best practices and standards Skills Required: ● Bachelor’s degree in digital design, graphic design, graphic communications or related field. ● Minimum 2-6 years successful professional design experience, preferably at a consumer startup product company, digital agency or inhouse design team for a product-driven business. ● Strong portfolio of design work, showing solution to business problems through effective design. ● Able to present concepts and lead internal teams to the correct solution. ● Deep knowledge with Web / app / visual / illustrations / art design processes ● Proficiency in InDesign, Illustrator, Photoshop, or other visual design and wireframing tools ● Experienced in tools like Figma, Zeplin and other design development tools is a must. ● Possession of creative flair, conceptual/visual ability and originality, with a user system interaction mindset ● Up to date with the latest app, mobile and web trends, techniques, and technologies, and how is design evolving across. ● More than education, should have an eye for details & art to visualise. Any other information that you would like to share?
Digital Design, graphic communication, desgin process, Figma, Zeplin, Design Conceptualization, desgin development
Creative/Design Services
Junior (3-6 years)
Mumbai, Maharashtra, India
Job description: A Motion / Interaction Designer / Animator is one of the most important roles in our design teams, this is how our users will experience our products and we are obsessed with giving the best visual experience to our customers - by shipping beautiful products across all channels - App, Web, and others included. Design Team at Raise is a custodian of our identity & brand across all channels - Product, Apps, Web, Social Media, Online, Offline and everywhere. Motion / Interaction Designer is responsible for designing creative marketing and product interactions, animations and effects. Works with the Head of Design, Head of Product, Head of Marketing and our CEO & co-founders to coordinate across all deliverables. Make sure all work maintains the level of quality expected. A Motion / Interaction Designer is responsible for creating interactive programs that enhance a customer's experience with a brand and facilitate an enjoyable experience on our apps & web interactions. Similar experience in designing interactions & experiences from scratch, simplifying the journeys in consumer products & startups is a great advantage for this role. Role & Responsibilities: ● Collaborate with design and product leaders to define and implement innovative solutions for the product direction, visuals and experience ● Execute all interaction and visual design stages from concept to final hand-off to developers, including quality check and pixel to pixel delivery to end users. ● Create animations, interactions, videos, visuals, layout and scale illustrations and photos, marking them for proper screen values for usage across channels. ● Designs, lays out, and produces artwork such as graphs, maps, charts, posters, signs and report covers, but primarily focuses on enhancing customer experience. ● Organizes copy flow and maintains database/bibliographic/archival retrieval system of all references used in creation of published materials; ● May manage budget, including invoicing, tracking project expenditures and assisting in budget development by summarizing, researching and analyzing past project expenditures; ● May coordinate relationship with vendors; preparing specifications and obtaining estimates for final approval; ● May handle copyright, reprint, and permission processes; ● Performs related roles & responsibilities as required. ● Design decisions should be based on the overall design roadmap as well as your own design thinking and fundamental principles (i.e. color theory, visual weight, etc.) ● Conduct user research and evaluate user feedback ● Establish and promote design guidelines, best practices and standards Skills Required: ● Bachelor’s degree in digital design, graphic design, graphic communications or related field. ● Minimum 2-6 years successful professional design experience, preferably at a consumer startup product company, digital agency or inhouse design team for a product-driven business. ● Strong portfolio of design work, showing solution to business problems through effective design. ● Able to present concepts and lead internal teams to the correct solution. ● Deep knowledge with Web / app / visual / illustrations / art design processes ● Proficiency in InDesign, Illustrator, Photoshop, Animator or other visual / interaction design and wireframing tools ● Experienced in tools like Figma, Zeplin and other design development tools is a must. ● Possession of creative flair, conceptual/visual ability and originality, with a user system interaction mindset ● Up to date with the latest app, mobile and web trends, techniques, and technologies, and how is design evolving across. ● More than education, should have an eye for details & art to visualise. Any other information that you would like to share?
Graphic Design, Digital Design, desgin process, animation, Visual Design, Figma, Zeplin
Creative/Design Services
Junior (3-6 years)
Mumbai, Maharashtra, India
·Roles & Responsibilities: Review product requirements documentation and implement comprehensive test plans and test cases covering this material. · Work with development team members to develop and revise testing strategies and test cases. · Interact with Product Management teams to ensure proper test coverage and high quality of the projects delivered to production. · Perform test execution, test analysis and all phases of testing, including functional, regression, performance, usability, integration, acceptance, etc. · Troubleshoot and analyse application issues to root cause where possible. · Report bugs into the bug tracking system with clear and detailed steps to reproduce. · Work closely with QA Automation Engineers to identify test cases conducive to automation. · Proactively participate in maintaining team standards and best practices. · Participate in deployments to production as needed. Experience required: · Bachelor’s degree in Computer Science/Engineering or MCA. · 3+ years of experience in QA team, testing software product · Experience in Functional Testing. · Must have working experience in Agile development Process. Skills Required: · Complete and thorough knowledge of the SDLC and testing methodologies · Proven hands-on experience in black box testing of web applications. · Proven ability to write test plans and test cases based on product requirements and design specifications. · Strong attention-to-detail, analytical skills, and creative problem-solving skills. · Ability to work effectively with Developers, Product Management team, and System Administrators. · Able to follow established processes and / or create a new process if necessary. · Self-starter who learns quickly and takes immediate ownership of projects with little supervision. · Experience with defect tracking systems. · Proven ability to work on multiple concurrent tasks/projects. Good to have: · Automation Experience with Selenium and BDD framework. · API automation/manual for SOAP and REST web services.
SDLC, Black-box testing, Web Application Testing, Automation Testing, Api Testing, Manual testing, SOAP, rest
Technology Consulting - IT
Junior (3-6 years)
Hyderabad, Telangana, India
Educational Requirements: Bachelor or master degree from IIT, NIT or BIT Requirements 7 years software development, solutions architecture experience Bachelor's degree in Computer Science, Engineering, Math or related field or equivalent experience Creative thinker with a vision, attention to details, and a fast learner Strong communication, whiteboard and presentation skills Robust analytical and problem-solving skills Proven technical leadership and ability to influence others Sound business judgment, skillful to deal with ambiguity and a changing environment Excellent organizational and time management skills, comfortable with a rapid work pace Extensive experience and knowledge with multi-tier/microservices/container-based/serverless software architectures Seasoned in JavaScript, Rust, and Python application development In-depth knowledge of Relational/NoSQL/Key-Value databases Experience with Agile process and principles What Will You Get? Competitive salary Unlimited PTO and sick days Stock options Great health insurance 401K Plan What Will You Do? Evaluate, identify and develop software solutions Providing technical vision and direction to the Agile development team and stakeholders throughout the projects Leading software development cycles Develop and maintain architectural documentation and diagrams Roadmap and prioritize for product development Contribute to the development of deliverables Responsible for ensuring timely delivery, support structure, and operationalize solutions Lead in all Agile ceremonies Our Technology Stack NodeJs/TypeScript/Rust/Python Scylla/Cassandra PostgreSQL/MySQL ElasticSearch AWS/GCP As a Principal Software Engineer, you will create solutions for Bolster's award-winning cybersecurity enterprise product. We leverage the power of AI to apply deep learning, computer vision, and natural language processing to identify criminal intent on millions of web pages every day. We tirelessly monitor the Internet to find malicious web pages that could cause harm and remove them. You will make an impact across the stack, in software design, development, fix and debug issues to production launch; oversee and manage the technical aspects of software engineering projects; mentor and provide technical guidance to junior team members; and provide necessary supports to users and internal teams. We are looking for hands-on engineers with can-do attitude, enthusiastic about taking challenges, and creative with solving technical problems. About Bolster Bolster turns the security paradigm upside down and removes threats and digital risks before an attack occurs. Our protection extends beyond the enterprise to customers and partners. Our approach is the antithesis of today’s cyber defense strategy, which is to wait for an attack then to try and prevent it. Or worse, assume you have been breached and hope you can detect it. The platform provides the industry’s fastest detection and automated takedowns of online scams, doing the work of hundreds of analysts and paralegals in only minutes. Within 3 minutes and without human intervention, Bolster is able to automatically identify and take down scam websites in real-time, with true zero-day detection capabilities. We empower companies to take back control of the Internet by continuously eliminating the threats that threaten their business, customers, and brand. We are just getting started, and the future could not be more exciting. We’re growing the team in all functions as we transition from a small start-up into the next phase of our journey. We are looking for A-list talent who will have meaningful impact, solve new challenges and take ownership of the future of Bolster. We write great software and sweat the details, focus on impact, and create a harmonious culture. Creating elegant products begins with lots of prototyping and iteration to explore the problem space. It culminates in the careful attention to edge cases and error handling, polished code, and great tests to ensure that we ship a reliable product that never compromises data integrity or security. Every Bolster software release helps protect millions of everyday users online. We're all about shipping high-leverage projects, even if they're risky or novel. We care deeply about collaboration, feedback, and iteration. Trust and respect are deeply rooted in our engineering culture, stopping bad actors on the internet, using industry-leading deep learning, computer vision, natural language processing, and machine learning models for highly accurate real-time detection & automated takedown of fraudulent sites at internet scale. If this is you, apply and join our team!
Software Solutions, Computer Science, Engineering, JavaScript, Rust, Python, NoSQL, Agile, Roadmap, NodeJs
Technology Consulting - IT
Intermediate (6-10 years)
Noida, Uttar Pradesh, India
Job description: Understand the business, product & customer journey and how customer support plays a major role in the overall retention and upselling model Establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures Develop a thorough SWOT analysis of the existing support organization, operating model and procedures and lay out a roadmap of near-term, medium-term and long-term improvements Develop key metrics to adequately measure and improve customer support experience & support efficiency (MTTR metrics - mean time to resolution), quality and productivity. Develop TranZact Academy and Knowledge Base to increase product adoption and team efficiency Exposure to subscription and renewal-based business processes, upselling, or cross-selling as well as deep knowledge of and experience in implementing Customer Support best practices Implementation of support tools to enhances customer experience at different stage Daily tracking of customer interaction, behavioural traits, segment, maintain daily, weekly & monthly detailed analysis & reporting to provide actionable visibility to other teams - marketing, product, tech Conduct A,B experiments with clear success, failure metrics to improve engagement and understand customer mindset Collaborate with internal teams like success, creative, marketing, product, tech and more, to drive retention. Develop, implement and refine retention strategy to drive cross,sell,upsell and improve DAU, WAU, MAU. RESPONSIBILITIES 6+ years of overall management experience in the tech space. 4+ years of experience as a Customer Support Expert. Should have managed chat inflow of 1k to 20k+ per month Tools Expertise: Experience on tools like Tableau, Google Analytics, Clevertap, Pendo, Totango, Mixpanel or their equivalent Strong with basics, quick learner & good with numbers Excellent verbal and written communication skills Experience with SQL & Advanced Excel Experience working hands-on with large-scale data sets Experience of working in a fast-growing unstructured startup environment
Tableau, Google Analytics, totango , clevertap, pendo, Mixpanel, Customer support Expert, SQL
Technology Consulting - IT
Junior (3-6 years)
Mumbai, Maharashtra, India
Job description: Product Manager - CRM Qualifications 5+ years of experience in CRM / SaaS related product management. Proficiency in MySQL and Excel and BI tools CollegeDekho is the leading EdTech portal in India aiming to solve the problems in the College Admission journey of students. We are evolving and growing at a rapid pace and hiring aggressively to scale up the team. We are looking for bright young minds to bring new ideas and make the experience of students as pleasant as it can be Responsibilities We are looking for a dynamic and competent Product Manager to become the eyes and ears of users and business stakeholders. Key responsibilities would include 1) Create a Product Strategy Defining and driving Product strategy would be one of the key responsibilities. Overall goal would be to make existing products more efficient and iron out blockers timely. 2) Conduct Market Research Creating a list of market research parameters and keeping an eye on the market. 3) Generate Product Ideas Assembling a brainstorming team consisting of major stakeholders from each of the departments involved with the product. They would then think of creative ideas based on the results of the market research. 4) Oversee Product Design To brainstorm design elements during the idea generation phase, analyze user feedback on previous iterations or competitor products, and finalize a design to be implemented. 5) Collaborate with Other Departments This role would be the center point for multiple collaborations, with each department referring to them for guidance and coordination. 6) Coordinate Between Departments Liaisoning between various departments, taking instructions or strategic initiatives from the board of directors or executives and relaying them to the developers. 7) Keeping Major Stakeholders Informed The manager has to keep the company leadership informed at various points in the product lifecycle and create periodic reports around key metrics. 9) Owning product/feature launch cycle Making sure to involve various functions viz. Design, Front-endQA, Development, Marketing etc, making sure projects are being executed in an agile manner. 10) Train Staff Putting together training material and resources for each new hire, take them through the onboarding process and educate them on new feature launches
SaaS, MySQL, Excel, Product Strategy, Conduct Market Research, Market Research, Product Design, Design, Development, Marketing
Technology Consulting - IT
Intermediate (6-10 years)
Gurugram, Haryana, India