Job description: About the Role of Technical Writer As a Technical Writer on the Integrations team, you will be responsible for creating and improving the UI/API documentation, information architecture, and supplemental resources which our clients and partners use when building and certifying integrations You will be joining a cross-functional team of engineers and collaborate with experienced Product Managers and Partner Success Engineers . This is an excellent opportunity for a hands-on technical writer who is interested in creating UI/ API documentation that will truly make a difference to external and internal teams and wont simply be documentation that is cast into a void and never read. Role & Responsibilities: a) Select appropriate technology for Web based consumption Write easy-to-understand user interface text, online help and developer guides. Review all UIs/APIs for their alignment to intrinsic intuitiveness. (b) Must have Hands-on experience in Php, MySQL, LInux (c) Review all messages and codes to gauge their helpfulness (d) Exercise version control of documents using relevant tools. (e) Should assist in preparing/editing/ maintaining the training syllabi based on the application requirements with our clients (f) Prepare data flow diagrams, flow charts (MS Visio) & presentations (PowerPoint) for various systems and processes. Escalate issues in a timely manner and suggest improvements. (g) Responsible for documentation process development and implementing procedural enhancements (h) Create/revise/edit Technical documentation - (a) User Manual, (UM) (b) Step -By- Step-Guides (SBSG) Quick Reference Cards (QRC) etc. Skills Required: (a) MCA/ B.Tech (CSE/ECE) (b)3+ years of experience in Technical writing with clear understanding of computer programming fundamentals (c) Possess superb written and spoken communication skills. (d) Strong knowledge of technical writing best practices. (e) Understanding of information architecture (f) Passion for collaborating across teams to deliver the best content and communication strategies Compensation The technical writer is responsible for all documentation delivered with the product and can range from solution documentation, to deep technical guides, to end user on-line help. This position requires the ability to describe a highly technical solution in an easy to understand and concise manner. Any other information that you would like to share?
Api documentation, PHP, MySQL, Linux, ms vision, Ms Office, Data Flow Diagrams
Technology Consulting - IT
Junior (3-6 years)
New Delhi, Delhi, India
SFCC (Demandware) Developer / Lead Qualifications • Professional Experience in developing business solutions using Salesforce Commerce Cloud (Demandware) • Strong background in W3C, Accessibility Guidelines, MVC, Agile development, and tools • Experience using Pipelines, JS Controllers, ISML Templates and Real time data exchange using Web services. • Experience integrating custom services into SFCC. Good exposure to payment, tax, OMS integrations • Experience in Demandware Script, XML, HTML5, CSS, AJAX, jQuery, JSON object definition, Java OOP • Very strong experience in RESTful web services, client- side applications AJAX- driven including Advanced JavaScript architectures • Good understanding of Business Manager, configuring jobs. • Exposure to technical reports and understanding of Demandware limitations such as quotas • Proficient in Demandware foundational concepts with knowledge of Site Genesis, UX Studio, Content Assets / Slots and Demandware catalog • Strong SQL knowledge • Must be good Java developer with insight into Java coding standards. Should have experience in RESTful web-services • Must be very good at writing unit test cases using Junit, Mockito and other equivalent frameworks • Experience or exposure in NodeJS is added advantage • Certification (Demandware) SFCC is desired Responsibilities SFCC (Demandware) Lead • Understand client requirements, translate into tasks, implement necessary SFCC modules & extensions • Interact with clients and solution architect to create end-to-end specifications for ecommerce solution • Perform necessary configurations like assets, slots, promotion, campaigns, site preferences, content using SFCC Business Manager. • Drive design decisions for the overall solution and document specifications • Design and Develop features such - customer account, shopping cart, product search, order management, promotions, social ecommerce etc • Backend development using Commerce Cloud Script, controllers’ pipelines, SFRA. • Frontend development using JQuery, HTML, CSS. • Work on integrations like Payment methods, Analytics, Reviews, Tax, Social sites, search engines etc. • Able to analyze, debug/troubleshoot and resolve technical problems related to e-commerce and SFCC implementation. • Define quality standards and best practices collaborating with solution architect • Write well designed, testable code with defined quality standards. • Lead 7 -8 members team and mentor • Provide inputs and direction and own the delivery of the team. • Perform and facilitate code reviews as per SFCC Standards. • Ability to provide Estimates for a given Task / Module. • Track and report development progress and performance on a regular basis.
HTML, XML, CSS, JavaScript, Java, Ajax, MVC, W3C, RESTFUL APIs, jQuery
Technology Consulting - IT
Intermediate (6-10 years)